Law: Federal Tax Ombudsman Ordinance, 2000

Section: 10(1)

FINDINGS/RECOMMENDATIONS The complaint was filed under Section 10(1) of the Federal Tax Ombudsman Ordinance 2000 (FTO Ordinance) against the acts of mal-administration, corruption and harassment of RTO officials. The complainant levelled serious allegations particularly against one Inspector posted at Haripur, RTO, Abbottabad. 2.             The main facts as per contents of the complaint are that M/S Pak-Austrian Fachhochschule Institute of Applied Sciences & Technology, Haripur, is a foreign collaboration led University at Haripur. One inspector-IR, posted at Haripur RTO, Abbottabad is engaged in corrupt practices, pressurizing the complainant to pay bribes and to engage him as a consultant, misusing official position to harass the complainant through arbitrary proceedings, passing orders of default despite regular remittance of withholding taxes, douuie [ecoveiy of Lax uemand. Whe said inspector has maliciously obtained assessment orders for tax year 2021 & 2022 in an arbitrary and unlawful manner. Hence this complaint. 3. The complaint was referred for comments to the Secretary, Revenue Division, in terms of Section 10(4) of the FTO Ordinance, read with Section 9(1) of the Federal Ombudsmen Institutional Reforms Act, 2013 (FOIR Act). In response thereto, the Chief Commissioner IR, RTO Abbottabad vide letter No. F TO-538/1952 dated 25.09.2025 submitted comments/reports which are placed on record. The same are reproduced hereunder: - "That the respondent never engaged in corrupt practices. That the respondent never demanded any bribe and never pressurized to engage him as consultant. The complainant has neither given date, time, place, month or year of demanding bribe in their complaint nor produced any witness or documentary evidence. That the complainant failed to give the name of employee from whom gratification and bribery has been demanded. That the respondent knew two persons Mr. Zaid Ali and Mr. Baber Umer of the complainant institute which often appear for the purpose of producing record and submit legal compliance to the official notices. The names of these persons have not been…