Law: Constitution of Pakistan, 1973

Section: 90,99

Law: Rules of Business (Federal), 1973

Section: 28,3(3)

Constitution of Pakistan--- ----Arts. 90 & 99---Rules of Business, 1973, Sched. II, Item No. 28, R.3(3)---User's Guideline Manual, 3.2, Pg. No. 20---Executive authority of the Federation---Conduct of business of Federal Government---Pakistan Citizen's Portal---Anonymous complainant---Scope was aggrieved of anonymous complaints lodged against him on Pakistan Citizen's Portal---Plea raised by petitioner was that identity of complainant be disclosed to him and that proceedings initiated through complaint on Pakistan Citizen's Portal be terminated---Validity---Pakistan Citizen's Portal was not competent to proceed in any matter/complaint as it was only a platform for citizens to raise their issue with concerned authorities---Authorities were bound to deal issues as per their applicable laws/rules/regulations---For purpose of technical guidance, complaint handling techniques and frequently asked questions (FAQs), User's Guidelines Manual were circulated---No anonymous application/complaint could be lodged through Pakistan Citizen's Portal and all citizens were properly registered into Portal by requisitioning certain mandatory information, i.e., name, CNIC, Mobile Number---No one could be registered without mandatory information and complaint after being lodged was routed by system to concerned authority for necessary action under relevant laws/rules/regulations of organization---As per Complaint Handling Manual, every registered member/citizen on Pakistan Citizen's Portal had liberty to hide or restrict his/her identity with regard to contents of complaint being lodged---Citizens lodged their complaints by selecting relevant category of complaint/grievance which were forwarded to concerned authorities by system for necessary action at their end---No anonymous complaint/application could be lodged as in case profile of complainant was hidden, authority could send a request to complainant via system to unveil required information regarding his/her profile within 48 hours---Such request was permissible in cases where disclosure of profile of complainant was inevitable for processing and resolution---High Court declined to interfere in exercise of Constitutional…

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