Law: Income Tax Ordinance, 2001

Section: 234

Law: Federal Tax Ombudsman Ordinance, 2000

Section: 2(3),10,10(1)

Income Tax Ordinance (XLIX of 2001)-- S. 234--Establishment of Office of Federal Tax Ombudsman Ordinance (XXXV of 2000), Ss. 2(3) & 10--Complaint against problems faced by taxpayers in electronic input of particulars through the "IRIS" pertaining to payment of motor vehicle tax under S.234 of the Income Tax Ordinance, 2001 --- Maladministration-Scope --- Federal Tax Ombudsman observed that the IRIS e-system of the Department was the cause of many problems faced by taxpayers with regard to filing of returns as well as related documentation and Tax facilitation Wing of the Department had evidently not been able to explain the said system properly to the taxpayers and public-at-large and that it was high time that a concerted campaign be launched to remove bugs from the said system and educate the public on all aspects of its utilization-- Departmental maladministration was therefore, evident--Federal Tax Ombudsman recommended that the "IRIS" system be debugged and Tax Facilitation Wing of the Federal Board of Revenue launch a campaign to educate taxpayers on all aspects of the "IRIS" system-- Complaint was disposed of, accordingly. FINDINGS/RECOMMENDATIONS ABDUR RAUF CHAUDHRY, FEDERAL TAX OMBUDSMAN.--This is a complaint filed under section 10(1) of the Establishment of Federal Tax Ombudsman Ordinance, 2000 against problems faced by taxpayer in electronic input of particulars through IRIS pertaining to payment of motor vehicle tax under section 234 of the Income Tax Ordinance, 2001 (the…

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