Law:

Section:

(a) Punjab Consumer Protection Act (II of 2005)-------S. 2(d)--- "Damage", definition of--- Scope--- Account holder of a bank suffering losses and damage due to fraud committed by employees of the Bank---Such damage would be covered under the term "damage" defined in S.2(d) of Punjab Consumer Protection Act, 2005. (b) Punjab Consumer Protection Act (II of 2005)--- ----S. 2(k)--- "Services", definition of--- Scope--- Term "services" had not been given restricted sense (definition) for the purpose of Punjab Consumer Protection Act, 2005 and a generalized definition had been placed upon the term. Lucknow Development Authority v. M.K. Gupta AIR 1994 SC 787 ref. (c) Punjab Consumer Protection Act (II of 2005)--- ----S. 2(k)--- "Services", definition of--- Scope--- Services provided by a Bank to its account holders---Concept (of services) provided in the Punjab Consumer Protection Act, 2005 was wide enough to include therein the services provided by a Bank which encompassed all kinds of facilities, advice or assistance being provided to its account holders. Standard Chartered Bank Ltd. v. Dr. B.N. Raman AIR 2006 SC 2810 ref. (d) Punjab Consumer Protection Act (II of 2005)--- ----S. 2(c) & (k)---Financial Institutions (Recovery of Finances) Ordinance (XLVI of 2001), S. 2(c)---Account holder (consumer) of a bank (service provider)---"Consumer" and "services" as defined under the Punjab Consumer Protection Act, 2005 and "customer" as defined under the Financial Institutions (Recovery of Finances) Ordinance, 2001---Scope---Decision of superior Courts on the Financial Institutions (Recovery of Finances) Ordinance, 2001 which had defined the term "customer" had no relevance to the definition of "consumer" as well as of "services" being provided by the bank which were amenable to the jurisdiction of the Punjab Consumer Courts. Izhar Alam Farooqi, Advocate v. Sheikh Abdul Sattar Lasi and others 2008 SCMR 240 rel. (e) Punjab Consumer Protection Act (II of 2005)--- ----Ss. 2(d), (k) & 27---Account holder of a Bank suffering losses and damage due to fraud committed by employees of the Bank---Complaint filed by account holder against the Bank---Consumer Court,…

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